Next, please inspect your items for damage and remove everything from the pockets. This makes it easier for our crew to process your gear and get it back in play as quickly as possible! If you are prompted with an image to help identify your item, please note the color does not have to match. We are unable to accept items in the following conditions:

• Excessive visible wear (@modal)
  See examples
  Excessive Visible Wear

  Below are some examples of excessive wear on an item that we will not be able to offer a credit for.

   

  

  Excessive discoloration

  

  Excessive delamination

  

  Excessive unthreading

  

  Excessive matting

• Embedded pet hair
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• Missing size tag and care tag with product details attached (fleece products exempt from this rule)
  Different text

• Missing essential components (i.e., detachable hood, powder skirt, backpack straps, etc.)
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• Items that are altered or have custom embroidery or corporate logos
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